Klaviyo emails bring in sales again

After a theme change, Klaviyo stopped receiving data and automated emails stopped sending. We fixed it in four days.

Service
Shopify support
Industry
Home goods
Duration
4 days
Shopper paying for an order on her phone

Result

What changed

+14%

email revenue

3

automated flows

4 days

from start to result

Solution

What we built

When the theme changed, the Klaviyo tracking code disappeared. Abandoned cart and post-purchase emails stopped, and the owner only noticed a month later.

  1. We restored the Klaviyo integration and events: view, cart, purchase.
  2. We rebuilt three automated flows.
  3. We set up monitoring that alerts if events stop arriving.
Working late at a laptop
Product packages ready to ship

The example shows a typical solution. We don't publish client names.

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