An AI assistant that knows the company rules

Employees asked managers the same questions every day. Now an AI assistant answers from the company's own documents.

Service
AI integrations
Industry
Manufacturing
Duration
4 weeks
Team meeting at a whiteboard

Result

What changed

70%

of questions answered without a manager

30 s

average answer time

1,200

documents in the knowledge base

Solution

What we built

Policies, instructions and price lists were scattered across dozens of files. New hires kept asking managers, who lost an hour or more every day.

  1. We gathered instructions, policies and FAQs into one knowledge base.
  2. The AI assistant answers in chat and cites the document it used.
  3. If there's no answer, the question goes to the right person and the answer is added to the base.
Piles of document folders in an office
Glass-walled office space

The example shows a typical solution. We don't publish client names.

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Contact

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+370 600 94565 support@supbis.com