Freight orders from email straight into the system

Forwarders re-typed every order from email into the transport system. Now AI does it in ninety seconds.

Service
AI integrations
Industry
Logistics
Duration
5 weeks
Cargo being loaded onto a truck

Result

What changed

90 s

per order (was 15 min)

400

orders a month

−70%

manual work

Solution

What we built

Customers sent freight orders by email and PDF. A forwarder re-typed the route, dates, weight and cargo type into the system, spending about 15 minutes per order.

  1. AI reads emails and attachments and extracts the route, dates, weight and cargo type.
  2. It creates a draft order in the transport system.
  3. The forwarder only approves or corrects it.
Forklift in a warehouse between racks
Stack of paper invoices

The example shows a typical solution. We don't publish client names.

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